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Commercial index · OWI-C

OWI-C. The company work-position index.

A commercial index measuring where your company sits between machine work and human work — position, capability, human demand, readiness, motion, and the gap from your intended optimum.

LevelSingle firm
ConstructTwo-sided balance
OutputScore + diagnostic
StatusEngagements open
Why a firm-level index

The AI transition happens one company at a time.

National statistics describe the AI transition after it has happened. Inside a company, the transition is a live decision: which work moves to machines, which work stays human, and in what order. Most firms navigate that decision with anecdote — a pilot here, a headcount debate there — and no instrument to tell them where they actually stand.

OWI-C measures the firm's machine-work capacity — how much of its work its systems, automation, and AI could carry — against its human-work structure — how much of its work should remain human because of judgment, trust, regulation, accountability, or tacit knowledge. One score, both sides, at the resolution where decisions are made.

OWI-C is a management instrument: repeatable over time, comparable across business units, and specific enough to shape workforce, automation, and investment strategy.


What the score tells you

What the index tells you.

Position

Where you actually are

A defensible baseline for the firm's machine–human balance today — not the balance your strategy deck assumes.

Trajectory

Where you are heading

Scored over time, OWI-C shows whether the balance is moving, how fast, and whether the movement matches intent.

Composition

Which work moves first

The diagnostic beneath the score separates work that is optional in principle from work that is human by necessity or by choice.

Comparison

How units differ

Applied across business units, the index reveals where the transition is concentrated and where it has not begun.

How it compares

Maturity models grade the program. OWI-C measures the work.

FrameworkWhat it measuresThe OWI-C difference
Gartner AI Maturity Model AI capability maturity — strategy, governance, engineering, data, operating model, culture. OWI-C measures the work itself: machine-capable work against human-required work.
MIT CISR Enterprise AI Maturity Enterprise AI value maturity, ranked in stages. OWI-C does not rank maturity stages. It measures the company's machine–human work balance.
Nintex Process Automation Maturity Process-automation adoption and benchmarking, usually RPA- and BPM-centered. OWI-C is not process automation alone: it covers AI and robotics capability plus the work that should stay human.
Workato Enterprise Automation Maturity Automation sophistication in six levels, from task automation toward AI-driven decisions. OWI-C is not a ladder. It allows any company-defined optimum — low, middle, or high.
RPA & consulting maturity models Stage-based progress: ad hoc → opportunistic → operationalized → scaled → optimized. OWI-C does not ask how advanced you are. It asks whether you are in the right machine–human position.
Why choose OWI-C

Every model above answers one question: how mature is the AI and automation program. OWI-C answers the questions that decide the firm: where should work sit between humans and machines, where is the company now, how fast is it moving, and is it moving toward the right position. Position, capability, human demand, readiness, motion, and target gap — one instrument. No maturity model measures this.

Position

Where you actually are

A defensible baseline for the firm's machine–human balance today — not the balance your strategy deck assumes.

Trajectory

Where you are heading

Scored over time, OWI-C shows whether the balance is moving, how fast, and whether the movement matches intent.

Composition

Which work moves first

The diagnostic beneath the score separates work that is optional in principle from work that is human by necessity or by choice.

Comparison

How units differ

Applied across business units, the index reveals where the transition is concentrated and where it has not begun.

How it compares

Maturity models grade the program. OWI-C measures the work.

AI maturity modelsgrade organizational capability in stages — strategy, governance, data, culture. They answer how mature the AI program is, not where the work actually sits.
Process-automation maturity modelsbenchmark automation adoption, usually process- and RPA-centered — a measure of tooling uptake, not of the firm's machine–human work position.
Automation-sophistication laddersassume more automation is always up. They cannot express the finding that a firm is over-automated, or deliberately human-weighted where it should be.

Maturity models measure organizational capability. OWI-C measures work-position reality — and the capability, friction, and speed of moving it.

Position

Where the work actually sits

The company's real position between machine work and human work — measured from the work itself, not inferred from program maturity.

Capability & demand

Both sides of the balance

What machines can already carry — and what should remain human because of judgment, trust, regulation, accountability, or tacit knowledge. One score, both sides.

Motion

Direction, speed, and friction

Whether the balance is moving toward machine work, toward human-dependent work, or holding — how fast, and where readiness and resistance govern the pace.

Target gap

Against a company-defined optimum

Not a ladder where higher is better. OWI-C scores the gap from the firm's own intended equilibrium — under-automated and over-automated are both findings.

How an engagement runs

Scored, diagnosed, and instrumented.

An OWI-C engagement follows the firm's standard three moves. Disnesta Research constructs the score from your operating data and documented method. Disnesta Advisory turns the diagnostic into workforce and automation decisions your leadership can act on. Where it is warranted, Disnesta Labs instruments the index into your systems so the score updates as the organization changes.

Who it is for

Leaders who own the machine–human decision.

Chief executives & boardsA single, trackable number for the question every board is now asking: how exposed, and how prepared, is this company for machine work?
Chief AI & data officersA prioritization instrument for the automation portfolio — which work to move, in what order, with the second-order effects visible.
Chief people officersA structural view of workforce transition grounded in the firm's real work composition, not headcount arithmetic.
OWI-C

Find out where your firm sits on the balance.

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